Right through the door we were happily greeted. The staff went above and beyond to make sure I knew what was in stock and when a non-decaf version would be back in stock. As a stereo-typical black coffee only person, I struggle with knowing what else to order for special occasions. The barista was extremely helpful and suggested/explained a couple of good options for a less sugary/sweet experience. I loved my extra hot cold brew with cream and a tad bit of sugar . . . And I even understood what all the lingo meant by the time I ordered it. I not only got amazing coffee, but an education that will help me order coffee more effectively for the rest of my life. Amazing staff. Bonus checks are absolutely in order! ❤