FREQUENTLY ASKED QUESTIONS
AirSimplicity: Your Partner in Safe Travel
✓ Compliance and Safety
AirSimplicity Stay is committed to promoting safe and responsible travel, and we are taking all necessary precautions to ensure the health and safety of our guests and staff. As community advocates and hospitality providers, we strive to maintain a safe and healthy environment for all those who use our services.
✓ Our Commitment to Guests
At AirSimplicity, we recognize that travel planning may require increased flexibility during these times. We are committed to working closely with our guests to address any reservation issues that may arise. For guests who booked through Airbnb, VRBO, or Expedia, please contact those platforms directly for reservation information and support.
We value each and every guest and appreciate your understanding as the situation continues to evolve. While we do not recommend leisure travel, we encourage all travelers to stay informed and abide by current local, state, and federal regulations during both travel and reservation check-in times. Thank you for your cooperation in keeping everyone safe and healthy.
✓ Enhanced Cleaning Standards
AirSimplicity ensures that every guest enjoys a clean and safe stay. We have implemented enhanced cleaning protocols, which include multi-point cleaning procedures with CDC-compliant cleaning products, particular attention to high-touch surfaces and ‘hot-spots’, and adherence to social distancing guidelines. As part of our commitment to ensuring the health and safety of our guests, we strongly recommend that guests also follow the CDC’s Best Personal Practices for hygiene when using rental properties.
✓ Homeowner Support & Transparency
At AirSimplicity, we are committed to maintaining open and transparent communication with our homeowners. We understand that the current situation has presented challenges, and we are working diligently to address any issues that arise while following CDC and state-recommended guidelines. Our priority is to keep your property occupied and well-maintained during these times. If you have any questions or concerns, please don’t hesitate to contact our Operations Team for assistance.