Frequently Asked Questions

1. Getting started with AirSimplicity involves a few key steps to ensure a smooth onboarding process:

   1. **Complete and Sign Forms:** Begin by signing the necessary forms, including the Client Agreement, W9 Form, and Direct Deposit Authorization Form.
   2. **Receive a Starter Packet:** After your forms are received, AirSimplicity will send you a starter packet filled with resources such as preparation guides, checklists, and onboarding documents.
   3. Complete Onboarding Documents and Home Preparation Steps: Fill out all required onboarding documents and checklists included in the starter packet, and begin any necessary home preparation tasks, such as setting up utilities, organizing spaces, or addressing maintenance needs, to ensure your property is guest-ready.
   4. **Request a Walk-Through:** Schedule a walk-through with our onboarding specialist to confirm that your home is photo-ready. We’ll assist with stocking the home with consumables and cleaning supplies, scheduling professional photography, coordinating cleaning, and completing any outstanding tasks to ensure it’s guest-ready. During this process, we’ll also identify any issues or unique features that may not be covered in our Home Preparation Guide.
   5. **Create and Approve Listing:** We’ll craft a custom listing for your property, including a digital guidebook, and share the draft with you for review and approval. Once approved and our management team completes a final review, we’ll activate the listing online and begin short-term rental operations.
   6. **Access Property Management App:** Once the listing is live, you’ll receive a login to our property management website, allowing you to block off dates as needed.

   By following these steps, we aim to make the onboarding process as seamless and efficient as possible, allowing you to start generating revenue from your short-term rental quickly.

The onboarding process typically starts after you have completed preparing your property to be guest-ready and have had an initial walkthrough with AirSimplicity. The onboarding process usually takes around 2-3 weeks.

Please note: The actual timeframe may vary depending on factors such as your compliance with our basic guest-ready requirements, your STR license status, and any custom requests you may have such as interior design, amenity upgrades, repairs or maintenance that could be beyond our control.

Generally not. Due to the nature of our process, our onboarding team requires regular access to the home. This is necessary for various tasks such as walkthroughs, inspections, cleaning, photography, maintenance, and operational visits. These measures are in place to ensure that all owners can launch their property as soon as possible and begin generating revenue promptly.

Whether or not an initial clean is required will be determined on a case-by-case basis. An onboarding specialist will inspect your property and advise whether a deep cleaning or initial clean is necessary. This is to ensure that your unit meets our standards and practices and allows us to hold our cleaners accountable for any cleaning issues that guests may encounter during their stay.

No, you do not need to create your own account or listing on these platforms. AirSimplicity will combine specific details to create a listing that maximizes your revenue potential. Once the listing is prepared, you will be sent a link for review and approval. Full integration with our channel management services and propagation of your listing to other channels will begin once it has been approved by you and undergone a final review from our listing management team.

The best part is that these services are offered to AirSimplicity clients completely free of charge.

Your listing will be sent to the appropriate platforms after it has been approved by both you and our listing management team.

The exact timeline may vary depending on the Online Travel Agency (OTA) platform, but typically takes a few days. Please note that some properties may not qualify for distribution based on factors such as amenities, location, rating, and more.

The best part is that these services are offered to AirSimplicity clients completely free of charge.

To be considered “guest-ready,” your property should have all necessary furnishings and decor in place. All personal items removed and cleaned out as well, including those in closets and drawers. It’s best to avoid leaving personally treasured or irreplaceable items in your rental property. While most guests are respectful, accidents can happen, and personal items could get damaged or lost. We recommend removing any items of sentimental or monetary value to ensure they are protected. All home maintenance must be up-to-date and we highly recommend carpets be shampooed. AirSimplicity can coordinate a deep cleaning, as needed. All utilities and appliances must be installed, set up, and functioning properly, including internet and cable, if applicable. The exterior of the property must also be well-maintained and manicured for the current season to ensure a presentable appearance for professional photos and guest arrivals.

AirSimplicity coordinates these essential services to ensure seamless property operation. Please note that while we arrange for these services, they are not included in the management fees and will be billed to you monthly as needed.

AirSimplicity will guide you on what to purchase, such as bed linens, towels, and household products, and advise on items you should avoid buying.

Yes, providing high-end features and quality furnishings can greatly enhance your property’s appeal and guest satisfaction. High-end amenities like modern appliances, luxury bedding, and smart home technology can set your property apart, attract more guests, and allow for higher rates. Investing in durable, stylish furniture is equally important, as it ensures guest comfort, reduces wear and tear, and helps minimize future repair costs. Our team is here to guide you in selecting the best pieces to make your property stand out.

Guest safety is a top priority at AirSimplicity. We conduct regular property inspections to identify and address any potential safety hazards. We also ensure that each property is equipped with essential safety items such as smoke detectors, carbon monoxide detectors, fire extinguishers, and first aid kits. Additionally, we provide clear instructions for guests on how to safely use amenities like fireplaces, pools, or hot tubs.

AirSimplicity manages these seasonal tasks on your behalf, ensuring everything runs smoothly even when you’re not there.

AirSimplicity partners with designers for interior design and offers full management for pet-friendly properties. They can also assist with obtaining STR licenses or permits on a case by case basis.

AirSimplicity maintains high cleaning standards and manages regular turnover cleanings, including frequent linen and towel replacements. Fresh linens and towels are provided at each cleaning, and extra sets are kept on hand for quick turnovers between guests.

It’s recommended to inform your neighbors. AirSimplicity has measures like guest screenings, house rules, strict occupancy limits, parking management, noise prevention, waste management, and property monitoring to maintain neighborhood safety and comfort.

While you can keep your alarm system in place, we typically discourage the use of interior alarms, as they can cause issues for guests during their stay. Instead, we recommend installing exterior cameras to monitor the property without disrupting the guest experience. These provide an added layer of security while being guest-friendly.

We advise setting up a temporary mail hold or forwarding your mail to another address while the property is rented. As for garbage, we coordinate regular trash removal to ensure the property remains clean and guest-ready. You won’t need to worry about managing these services during guest stays, as we handle it all for you.

At AirSimplicity, we actively manage guest reviews, ensuring properties achieve high ratings and “Superhost” or “Premier Host” status. Your property will be marketed on major platforms like Airbnb and VRBO, with a strong focus on maximizing revenue and occupancy. Additionally, we’ve launched a new and improved website offering innovative technology that allows guests to easily find the perfect stay and book directly, helping to increase your property’s visibility and bookings.

AirSimplicity’s management fees cover most operational tasks, from listing SEO to guest support and dispute resolution. They aim to minimize the need for owner involvement.

AirSimplicity recommends speaking with your insurance agent to ensure you have the proper coverage for a short-term rental property. Standard homeowner’s policies may not provide adequate protection, so it’s important to discuss the specific needs of a rental property to safeguard against potential risks.

AirSimplicity utilizes a variety of tools to set rates across different listings, platforms, and markets. Our pricing platform is designed to ensure that we set the right price at the right time, and our data analysts review occupancy and pace to optimize your property’s performance. We use industry data, custom algorithms, multiple 3rd party integrations, and forecasting models to set pricing. Additionally, we have a dedicated Revenue Management team, and we believe that the human element and data work together to boost revenue for property owners.

Please note that nightly rates can vary depending on seasonality and the day of the week.

All revenues are deposited into a designated escrow or ‘waterfall’ account. This account is held with Chase J.P. Morgan with no other transactions occurring within this account. AirSimplicity maintains a separate operating account to ensure clean and organized accounting. 

Funds are disbursed to our clients before the 15th of the following month. For example, all funds received in September will be sent prior to October 15th. 

In addition to these funds, you will receive a profit and loss (P&L) statement that details all the income and expenses incurred during the month. All expenses are deducted from the gross revenues.

At our company, we are committed to delivering exceptional customer support to all of our clients and guests. Our dedicated customer service team is available 24/7/365 to answer any questions or concerns that may arise, through phone, email, or the booking platforms. Whether it be for directions to the listing, lockout assistance, reservation details, check-ins, review responses or local recommendations, our team has got it covered. With a 100% response rate and an average response time of 60 seconds, we guarantee a quick and efficient resolution to all inquiries.

AirSimplicity does not coordinate payments for your mortgage, insurance, taxes, licenses/permits, or utilities, nor do they obtain STR permits/licenses but will guide you through the process.

AirSimplicity provides valuable resources and expert guidance for investing in Colorado short-term rentals (STRs). With deep knowledge of the local market and experience in identifying high-performing properties, we can help you choose the ideal location for your investment. Whether you’re looking for mountain retreats, urban stays, or vacation homes near popular attractions, our team is here to guide you in making informed decisions that maximize your return on investment.

Yes, it is likely that few other hosts are investing in making their homes family-friendly, so having these amenities can make a listing more scarce and attractive to families. This can lead to higher occupancy rates and more positive reviews.

Certainly! We absolutely do offer services for pet-friendly properties. Our skilled team has ample experience managing such properties and can expertly handle all aspects of management, including fees, turnover cleanings, and much more.

Allowing pets can make your property more appealing and accessible to a wider range of guests, especially those traveling with their furry friends. Pet-friendly rentals often attract more bookings and may allow you to charge a pet fee, increasing revenue.

If you’re interested in learning more about our services for pet-friendly properties, please don’t hesitate to contact us. We’re happy to answer any questions you may have and discuss how we can best meet your property management needs.

Short-term rental (STR) taxes refer to taxes imposed on income generated from renting out properties for short periods, typically less than 30 days. These taxes can vary significantly depending on location and regulatory requirements. To ensure compliance and accurate tax reporting for your rental income, you have several options:

1. Utilize Services from Avalara Rental and Lodging: Avalara specializes in tax automation and can assist in managing the complexities of lodging taxes, helping you stay compliant with local regulations and optimize your tax obligations.
2. Manage Taxes Yourself: If you prefer a hands-on approach, you can manage STR taxes independently. This option requires understanding local tax laws and diligent record-keeping to ensure compliance.
3. Consult with a High-Quality Accountant: Working with a reputable accountant experienced in rental income can provide personalized guidance and ensure accurate tax filings tailored to your specific situation.

Each option has its benefits depending on your comfort level with tax compliance and the complexity of your rental income. For more detailed guidance, we recommend exploring these options further to determine the best fit for your needs.